All-in-One E-Commerce Order Management System
Manage orders from all your selling channels in one place with the 3Dsellers eCommerce solutions. Connect eBay to multiple selling channels with 3Dsellers Sync and cross-list your products across multiple selling platforms to achieve maximum eCommerce performance. This all-in-one solution to multichannel order management software allows you to easily manage orders from multiple sales channels with direct access to support ticket messaging and email while staying organized with powerful filters and automation tools to keep on top of your fulfillment processes.
Scale Your Business with Efficient Order Management
Because the average eCommerce store generates 41% of its revenue from repeat buyers, enterprise sellers with various sales channels know that unmatched customer satisfaction with an efficient order management system plays a significant role in scaling an eCommerce business. An optimized customer service workflow gives your business time and energy to perform at its best so you can focus on building customer relationships and sales growth. So, easily expediting the order fulfillment process while maintaining great communication to exceed customer expectations and let the buyer feel confident to order again.
Amazon FBA & Walmart WFS Automation
Streamline your logistics, reduce manual tasks, and manage everything from one centralized platform. You can automatically fulfill orders using Amazon FBA or Walmart WFS while selling across multiple marketplaces. No more juggling multiple third-party tools—streamline your order fulfillment with 3Dsellers! Manage, fulfill, and ship orders all in one place—faster and easier than ever.
Shipping and Tracking Features
- Create shipping labels directly from 3Dsellers' order management software, supporting 120+ carriers and offering the best pre-negotiated shipping rates.
- Upload a CSV file of carrier and tracking data to mark orders as “shipped” with tracking numbers and carrier info.
- On-screen annotations show which customers ordered multiple items on the same day, so you can ship each of the products at the same time.
- Use data-sorting quick filters to organize orders automatically based on shipping status, sales channel, product data, and more.
Centralized Multichannel Helpdesk
Bring all your customer service channels together in one place. Centralize customer support from all your eCommerce stores and marketplace selling channels (like Amazon, eBay, Shopify, Etsy, and social media messages) in one, simple, eCommerce help desk. 3Dsellers Order Management System Coupled with our new Multichannel Helpdesk allows you to simplify your order fulfillment center to create faster delivery times and improve customer satisfaction.
No order manager software is complete without bulk actions to help process orders faster and provide unmatched customer support to buyers. Send bulk messages to buyers for updates about a product with a promotion based on their purchase order status and order details. What’s more, bulk order messages integrate with the multichannel helpdesk’s templates, so you can send auto-personalized messages to buyers by the thousands.
Save Time and Costs with Automation
Automate manual processes across all your selling marketplaces with essential features for better customer support and team management. 3Dsellers Order Automations helps you save time and costs with the best eCommerce order management system. Optimized order management systems with personalized business intelligence reduce your workload for typical order processes and prevent fulfillment mistakes.
System Capabilities Overview
| Feature | Functionality |
|---|---|
| Carrier Support | 120+ carriers with pre-negotiated shipping rates |
| Automation | Amazon FBA and Walmart WFS integration |
| Bulk Actions | Send auto-personalized messages and update tracking via CSV |
| Centralization | Sync Amazon, eBay, Shopify, Etsy, and Social Media |
Improve your team efficiency as eCommerce companies succeed through the efforts of their team. Not only can you automate particular business needs for them, but also get downloadable insights. Stay up to date with real-time order data to view and download order data with key features and buyer details to create address CSVs for uploading to shipping software — or picklists for multiple warehouses.
