Last mile delivery app: how to fill more orders and deliver them on time
The demand for last mile delivery services has increased several-fold since the pandemic began. At the same time, customers have high demands for delivery times: 87% of those surveyed would order from the company again if they were satisfied with the order completion speed. In order to meet customer expectations and earn more, you need a service that automates routine operations and helps manage deliveries.
Deliver orders quickly with route optimization
Delivery times are directly influenced by how well the delivery route is drawn up. To reduce travel time and fulfill more orders, B2Field’s route optimization option comes in handy. The feature automatically integrates the assigned orders into the route based on the courier’s current location, distance between locations, and delivery time interval. You can assign an order to a courier using one-time or regular tasks. Repetitive tasks are convenient if you are planning regular deliveries to the same address.
Monitor location of your mobile workforce
Reach the highest performance with a variety of IT options and full HD tracking. Use real-time tracking to trace location, speed and direction of your field workers. Online delivery tracking allows you to display couriers' location on the map for clients' benefit. With trip history, you can view employees' location for any moment in the past and use search by proximity to assign urgent tasks to the nearest employees.
Key Features of Mobile Workforce Management
| Category | Core Functionality |
|---|---|
| Field sales software | Field sales execution, merchandisers, and sales representatives tools. |
| Field service management | Dynamic scheduling, service engineers, and field service automation. |
| Last mile delivery | Online delivery tracking, navigation assistant, and route optimization. |
Turn mobile devices into a personal organizer
All last-mile delivery tools are in the mobile app. Digital to-do lists help have all tasks sorted out and organized on the map. The navigation assistant allows workers to take the shortest routes and complete more tasks. Mobile forms and attachments streamline data collection and processing, allowing employees to send and receive any files on the go.
Bridge the communication gap between field and office
Keep employees connected for excellent field performance using chat and comments. Exchange data with zero time wasted through files and pictures. Working statuses help managers find available workers in a jiffy. Field service automation allows you to set up regular or mass tasks with ease, ensuring excellent planning to schedule jobs, visit more clients and cut costs.
Know the exact resources spent
Comprehensive analytics generate transparent in-depth reports in one click. Time tracking helps calculate precise duration of trips and customer visits. You can also monitor mileage and fuel to sync field data with the back office in real time. For vehicle longevity, use maintenance features to schedule service works and prevent downtimes. Eco driving tools help reduce fuel consumption, accidents, and wear and tear.
Integrations and IT Options
Apply powerful tools through super easy REST API for developers. Data forwarding allows you to send real-time locations and other data to external servers. You can also empower customers with a web locator or choose from a variety of add-ons in the marketplace to strengthen your team.
